Amplify Your Customer Experience Like Never Before

Unlock the true potential of Online Reputation Management & Listening with best in class people, processes, and tools.

About Us

Who We Are & What We Do

Built for the connected world, HAWK is a new-age Customer Experience agency focused on ORM, Listening, and Customer Support.

The Hawk Story
What We Do

Our Services

Response Management Service

Response Management

Monitor, organize, and develop impactful conversations.

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Experience Management Service

Experience Management

Make customer interactions meaningful.

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Ecom Insights Service

ECOM Insights

Investigate the narrative and act on insight.

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Crisis Management Service

Crisis / Politics Management

Predict potential crises, mitigate current crises, avoid future crises.

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Command Center Ops Service

Command Center Ops

Get real insight in real-time.

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Omni Channel Service
Omni Channel Ops

Meet your customers where they are.

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DIVE Planning Service
DIVE Planning

Separate insight from noise.

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ORM Transformation Service
ORM Transformation

Transform your in-house ORM team.

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Proudly Served

Brands that trust HAWK

Ola Logo
Sony Pictures Logo
Oppo Logo
Dell Logo
Taj Logo
Club Mahindra Logo
Acko Logo
Damac Logo
Mashreq Logo
Saint-Gobain Logo
U & I Logo
Toothsi and Skinnsi Logo
Olympic Council of Asia Logo
Planet Smart City Logo