About

Building a good customer experience does not happen by accident, it happens by design.

HAWK is a hyper-specialty, consumer-centric agency dedicated to rethinking and redefining the business potential of Online Reputation Management, Digital Listening, and Customer Support.

Leaning on its expertise of solving customer support challenges, HAWK is focused on deploying tactical and strategic solutions for complaints, feedback, and large-scale crises.

With a disruptive approach towards Customer Experience, HAWK merges the smartest minds with advanced processes and tools to invoke genuine emotions and provide your customers with a stellar experience.